Thanks for purchasing QIHAN Products! To protect your rights and interests, QIHAN Technology Co., Ltd (“QIHAN” for short) hereby makes the following guarantee commitments on QIHAN Products:

1.This warranty is provided only for product purchased from Shenzhen QIHAN .

2.QIHAN warrants this product to be free from manufacturer’s maintenance for a specified period.( 1 year warranty.)

3.Within the specified warranty period, QIHAN will repair or replace non consumable parts (excluding The spare parts,LEDs,glasses,and lens,plastic cover for dome, if without declaration of defective, are excluded from warranty after 15 days of the receipt of the cargo.) Any scratches on the outer housings should be declared within 15 days after the receipt of the cargo.

4.The warranty will not be covered under the following conditions :
a)Out-of-warranty products.
b)The product is modified without QIHAN approval.
c)Obvious attack of appearance whatever it is.
d)The product is subjected to unusual physical or electrical stress, including physical damage, burnt components and broken connectors.
e)The serial number label is removed or altered.

5.The defective product or defective spare part must be presented together with dealer’s invoice when the defective product or defective spare part is returned for repair. Otherwise, QIHAN reserves the right of not providing free warranty during the warranty period.

6.The customer is responsible for returning the defective product at his own expense.

7.Your warranty period is calculated from the date of invoice of this product.

Please download the RMA form as below and fax to +86-75-8982 2000.

<-Download the RMA Form here

QIHAN Technology Co., Ltd